Shipping policy

The Space Between AUM Shipping Policy

Welcome to The Space Between AUM! We're thrilled you've chosen to purchase artwork from our gallery, and we want to ensure your treasures arrive safely and swiftly. This document outlines our shipping policy, covering costs, timelines, and other important details.

Shipping Origin:

All artworks ship from:

    • Address: 161 Albert Road Woodstock Exchange Woodstock Cape Town
    • Country: South Africa

Shipping Costs:

    • Domestic Shipping (within South Africa): R3500
    • International Shipping: R6500

Shipping Methods:

    • Domestic: We primarily use secure, insured art shipping services tailored to delicate pieces. Specific options and providers may vary depending on artwork size, value, and destination.
    • International: We utilize reputable international art shippers with experience handling valuable artwork. The chosen method will ensure safe and secure transport, adhering to customs regulations and import/export requirements.

Packing & Handling:

    • We take meticulous care in packing your artwork using high-quality, archival-safe materials specifically designed for art protection. This includes custom-built crates, bubble wrap, acid-free paper, and corner guards.
    • Our team is trained in professional art handling techniques to ensure your artwork remains safe and undamaged throughout the shipping process.

Delivery Timeframes:

    • Domestic: Delivery typically takes between 3-5 business days within South Africa, depending on the destination.
    • International: International shipping timeframes vary depending on the destination country and chosen shipping method. We will provide you with an estimated delivery timeframe upon confirmation of your order and shipping details.

Important Notes:

    • Shipping costs are subject to change without prior notice. We recommend confirming the current rates before placing your order.
    • Additional fees may apply for oversized or extremely fragile artworks. We will notify you of any such fees before processing your order.
    • Import duties and taxes levied by the destination country are the responsibility of the buyer. Please research these charges before placing your order.
    • The Space Between AUM is not responsible for delays or damages caused by shipping carriers. However, we will work diligently with the carrier to resolve any issues and ensure your satisfaction.

Contact Us:

For further information or questions regarding our shipping policy, please don't hesitate to contact us:

    • Phone: +27618451705
    • Email: support@spacebetweenaum.co.za

Thank you for choosing The Space Between AUM! We look forward to sharing our art with you.